| Service Type | Estimated Time |
|---|---|
| Walk-in Repair | 3-4 working days |
| Pickup & Drop (Urban) | 7-8 working days |
| Pickup (Rural/Remote) | 12-14 working days |
When you buy an Acer Brand Certified Refurbished device on XtraCover, you are covered under Acer’s official brand warranty, serviced through Acer-authorised service centres across India.
This page explains how that warranty works, what’s covered, and how to get support if something goes wrong.
What Does Acer Brand Certified Refurbished Mean?An Acer Brand Certified Refurbished device:
Certification ensures performance and reliability, not cosmetic perfection.
Who Provides the Warranty?The warranty is provided directly by Acer India Pvt. Ltd.
That means:XtraCover does not approve, deny, or manage Acer warranty claims.
What the Acer Warranty CoversAcer guarantees that the device will be free from defects caused by:
If a covered issue occurs during the warranty period, Acer will:
Repairs are done free of charge for covered issues.
Acer may use new or reconditioned parts that meet the same performance standards as new components.
Warranty Registration and ProofTo use Acer warranty services:
Without valid proof of purchase, warranty service may be declined.
How to Get Warranty ServiceIf your device develops a problem:
The Acer warranty does not cover the following:
Physical and Cosmetic DamageWarranty becomes invalid if:
All decisions related to warranty approval, repair method, or rejection are made solely by Acer.
XtraCover’s role is limited to helping you purchase confidently and offering additional protection plans where applicable.
When you buy a Lenovo Brand Certified Refurbished device on XtraCover, you’re backed by Lenovo’s brand warranty system. That means genuine parts, authorised service centres, and brand-approved repairs.
What is “Lenovo Brand Certified Refurbished”A Lenovo Brand Certified Refurbished device is inspected, tested, and certified by Lenovo at an authorized Lenovo service center. Prior to certification, the device undergoes the following processes:
Because of this, Lenovo treats the device as eligible for brand-level warranty support.
Who Provides the WarrantyThe warranty on your Lenovo Brand Certified Refurbished device is provided directly by Lenovo.
What this means for you:XtraCover does not approve, reject, or process Lenovo warranty claims.
What the Warranty CoversLenovo Brand Certified Refurbished Warranty covers hardware problems that occur during normal use and are approved by Lenovo after inspection.
This typically includes:The final decision is always made by Lenovo after diagnosis.
What Is Not CoveredSome issues are not covered under Lenovo’s warranty. These include:
Physical or External DamageIf Lenovo finds any of the above, the warranty claim may be declined or converted to a paid repair.
How Long the Warranty Is ValidWarranty duration depends on:
You can check your exact warranty period anytime using your device serial number at a Lenovo-authorised service centre or Lenovo support portal.
Do You Need to Register the Warranty?In many cases, Lenovo Brand Certified Refurbished devices are already registered. If registration is required:
XtraCover does not register or activate Lenovo warranties.
How to Get Service When Something Goes WrongIf you face an issue with your device:
Lenovo may first attempt troubleshooting over phone, email, or remote support before recommending a repair.
Service Availability and TimelinesLenovo decides the service method based on feasibility and coverage.
Replacement Parts and RepairsCosmetic differences do not affect warranty eligibility.
How This Works with XtraCover PlansIf you have both warranties:
Claims must always be raised with the correct provider.
Please NoteAll warranty decisions including approval, repair method, replacement, or rejection are made only by Lenovo.
XtraCover’s role is to help you buy with confidence and offer additional protection plans where applicable.
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