• Q: What are refurbished Mobiles? 

     A: Refurbished smartphones are pre-owned devices that have undergone thorough testing and repairs to ensure they meet quality standards. They function like new and often come with a warranty. 


    Q: Why should I consider buying a refurbished mobile?  

    A: Refurbished devices offer a cost-effective alternative to brand-new ones. They provide excellent value for money without compromising on performance or quality. 


    Q: Are the refurbished mobile phones from Xtracover reliable?  

    A: Yes, Xtracover is a certified organization with over 3 years of experience in mobile refurbishment. All products undergo rigorous testing, ensuring they meet high-quality standards. 


    Q: What brands and models of smartphones are available for purchase?

    A: Xtracover offers a wide range of brands including Apple, VIVO, Google, OnePlus, Samsung, Honor, Xiaomi, Oppo, Realme, and more. Visit our website to explore the latest models. 


    Q: Do refurbished mobiles from Xtracover come with a warranty?

    A: Yes, Xtracover provides a warranty of up to 1 year on all refurbished Smartphones. This ensures peace of mind and assures you of a high-performance product. 


    Q: How does Xtracover ensure the quality of their refurbished devices?  

    A: Every phone undergoes careful inspection for physical damage and performance issues. Diagnostic software checks are conducted to guarantee optimal performance, resulting in a like-new device. We assure that all our refurbished smartphones are XCQC certified and passed through 64 quality checkpoints.  


    Q: Can I get an extended warranty on refurbished smartphones? 

    A: Yes, Xtracover offers extended warranties of up to 3 years on phones, providing added assurance of their quality and performance. 


    Q: Are the refurbished mobiles and laptops locally sourced?  

    A: Yes, all Xtracover products are locally sourced, contributing to the growth of the local economy. This also ensures the authenticity and quality of the devices. 


    Q: How fast can I expect my order to be delivered?  

    A: We strive to provide super-fast deliveries within 5 to 7 working days for all phones. We aim to deliver your order promptly, and you will be notified in case of any unexpected delays. 


    Q: Can I track the status of my order?

    A: Yes, once your order is shipped, we provide tracking numbers and details that can be accessed through your order history. This allows you to monitor the progress of your delivery until it reaches your doorstep. 


    Q: What is the difference between a refurbished mobile phone and a second hand mobile? 

    A: A refurbished mobile phone is a pre-owned device that has been professionally inspected, repaired, and restored to its original working condition. On the other hand, a second-hand mobile refers to any used phone, which may or may not have undergone any refurbishment or testing. All refurbished phones from XtraCover typically come with a warranty and offer a higher level of quality assurance compared to second-hand phones.